Interactive Email - Email form does not work with shared data extensions in a child BU
Trailblazer Community

Interactive Email - Email form does not work with shared data extensions in a child BU

Marketing Cloud Email Studio

Last updated 2021-10-11 ·Reference W-9289752 ·Reported By 1 users

No Fix

Summary
When the Email Form block is used in a child BU and targets a shared DE, the form submission (DE writes) are failing.

Repro
In a child BU create an IE block to use a shared data extension
Send an email and fill out the form
Observe nothing is written to the shared DE

Workaround
Use a DE located within the child BU, outside the shared DE folder

Reported By (1)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.