Field Service: Scheduler Issues with the American/Santiago Timezone
Trailblazer Community

Known Issues · In Review

Field Service: Scheduler Issues with the American/Santiago Timezone

Field Service

Last updated 17 days ago ·Reference W-9340264 ·Reported By 0 users

In Review

Summary
When using the Chile (American/Santiago) timezone, customer may see issues with time slots in the Scheduler and Book Appointment.

Repro
1. Create an operating hours record with the Chile Standard Time (America/Santiago) timezone
2. Use this OHs on Work Type, Service Territory and STM
3. Try Scheduling appointment using the same resources above
4. On the Time Slot selection screen you will observe the slots starts from one hour prior to the configured OHs

Workaround
There is no current workaround.

Reported By (0)

Is it Fixed?

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