Connected Campaigns sync the Master record type, even if that isn't checked as a record type
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Connected Campaigns sync the Master record type, even if that isn't checked as a record type

Pardot

Last updated 22 days ago ·Reference W-9330753 ·Reported By 3 users

In Review

Summary
Salesforce treats the "Master" record type as "null". When processing a campaign, the "null" record types are being kept as ones to sync in Pardot.

Repro
1) Go to https://pi.pardot.com/account and edit your Connected Campaigns settings.
- In the Lightning app, click the Pardot Settings tab, and then select Connectors. Click the gear icon to edit the Salesforce connector, and select the Campaigns tab
2) Uncheck "Master" record type
3) Create a new Campaign in SFDC with the "Master" record type
4) Note that this still syncs to Pardot

Workaround
N/A

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