Attribute-to-Attribute comparison does NOT resolve filters correctly on JB decision splits
Last updated 2022-03-28 ·Reference W-7469528 ·Reported By 24 users
We have identified that the journey builder is not evaluating our records correctly when we have a nested AND/OR split specifically when we use attribute-to-attribute comparison. When we use attribute-to-attribute comparison, only the top statement is evaluated.
Steps: If we set a decision split as mentioned below
(Attribute from contact data === Attribute from Journey data) AND
((Value of contact data is null) OR (Value of contact data is False))
However, when using the only attribute to attribute comparison, the contact is taking the correct path.
Use multiple decision splits instead of nested conditions.
Reported By (24)
Is it Fixed?
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