Some DeviceIDs are using non-alphanumeric characters
Trailblazer Community

Some DeviceIDs are using non-alphanumeric characters

Marketing Cloud Mobile

Last updated 2021-05-10 ·Reference W-8988713 ·Reported By 0 users

In Review

When Devices are registered in MobilePush, a DeviceID is automatically supplied by the device. These IDs should be unicode, but some may not be and can include invalid characters.

After a DeviceID is added to a contact, we may see the non-unicode characters by following these steps:
1. Go to Contact Builder
2. Select the All Contacts tab
3. Search for and click on the contact
4. The DeviceID listed under Mobile or under the Attributes tab may have invalid characters

There is not currently a workaround

Reported By (0)

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