HTML emails in Send Flow of Email Studio has a dark grey background in Review and Send
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HTML emails in Send Flow of Email Studio has a dark grey background in Review and Send

Marketing Cloud Email Studio

Last updated 2021-06-09 ·Reference W-9068628 ·Reported By 0 users

No Fix

Summary
When sending an HTML email using Email Studio Send Flow the email preview at Review and Send shows a dark grey background.

The email sends with the standard white background.

The email has a white background in Automation Studio > Activities > Email Activity > Activity Summary.
The email has a white background in Email Studio Send Preview.
It only has the dark background when sending in Email Studio.

Repro
1) Create an HTML Email.
2) Open the HTML Email.
3) Click Send.
4) Notice immediately the email on the right has a dark background.
5) Step through the send process. The Review and Send has a dark background.

Workaround
Hardcode the background color ( <body style="background-color:white ;">) the color will be white.

Reported By (0)

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