Engagement number on Analyze 'Published Engagement Trend' Card and CSV from that Card shows different counts.
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Engagement number on Analyze 'Published Engagement Trend' Card and CSV from that Card shows different counts.

Marketing Cloud Social Studio

Last updated 2021-02-05 ·Reference W-8494310 ·Reported By 2 users

In Review

Summary
The Engagement number on Analyze 'Published Engagement Trend' Card for Facebook may show a discrepancy in the numbers shown when this same Card is exported as a CSV file.

Repro
1. Configure a 'Published Engagement Trend' Card on a Facebook Account Summary Dashboard in Analyze
2. Export this 'Published Engagement Trend' Card as a CSV file
3. There is a difference of post numbers in the Card and the CSV file

Workaround
The CSV value is correct, so this should be referenced for an accurate count of posts

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