Maps Advanced creates duplicate visits in a day even when user has empty days on calendar
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Maps Advanced creates duplicate visits in a day even when user has empty days on calendar

Maps Advanced

Last updated 19 days ago ·Reference W-11068281 ·Reported By 17 users

In Review

Summary
The user gets back-to-back visits for one account in a single day using Maps advanced routing when has empty spaces and days in the calendar or has just visited on the past day.

Repro
Found In Version 234.7

STR1:
1. Create a record that needs to be visited daily (min and max days between visits on the Visit Plan equals 1)
2. Update user's working days in Advance Route Calendar tab to only be for Monday and Thursday
3. Plan routes for the user

STR2:
1. Create a record that needs to be visited every 2 days (min and max days on the Visit Plan equals 2 and 4)
2. Plan routes for the user

Expected Results: Single visit created for the account for a day
Actual Results: Multiple (more than 2 or 3) visits created for the account for a day

Workaround
N/A

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