Some users are unable to transfer records to or from inactive users.
Service , Service Cloud Console , Lightning
Last updated 14 days ago ·Reference W-9360828 ·Reported By 4 users
In Review
Summary
Varied behavior in transferring records to or from inactive users
Winter 16 release notes somewhat outline the behavior:
https://releasenotes.docs.salesforce.com/en-us/winter16/release-notes/rn_general_audit_fields_inactive_owners.htm#rn_general_audit_fields_inactive_owners
Repro
Transfer records from or to an inactive user
Workaround
None at this time. This behavior will be better documented, and released.
Reported By (4)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
