Language is not set correctly on some Facebook Inbox messages
Last updated 2021-07-29 ·Reference W-8977040 ·Reported By 4 users
Some Facebook Inbox messages may be classified with the default language of the Facebook page, rather than the language of the post itself.
- In an Analyze Social Account Dashboard for Facebook, locate a Facebook Inbox message in the Feed Card in a language other than the default language of the Facebook page the message was received by.
- Export the Feed Card
- View the language classification for the post and see that it does not match the actual language of the post
Use post labels to manually denote the correct language of the post
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.