Changing from desktop to mobile in subscriber preview only updates Text view
Last updated 2020-08-07 ·Reference W-7874473 ·Reported By 39 users
When doing a preview and test, changing from Desktop to Mobile preview does not change for the html version of the email. However, clicking on "plain text" and mobile will show the appropriate text preview on a mobile device.
In Content Builder
Create an Email from a Template
Add some content and move to Preview and Test
Ensure that you are on Layout view
Change preview from Desktop to Mobile, note nothing changes
Send a test email to yourself to preview mobile version
Reported By (39)
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