View Survey Responses action on SurveyResponse errors out with internal server error stack-trace (133327422).
Last updated 2021-07-15 ·Reference W-9490641 ·Reported By 59 users
View Survey Response action on SurveyResponse record option in the Survey Invitations does not work and errors out with internal server error stack trace (133327422).
For any Survey Invitation record be it on the Survey details page or any related contacts related page, there is a "View Response" drop-down through which we can view responses for any invitation, however, currently, it's not working and is throwing a gack.
Open any contact record
Open any related Survey Invitation record present as a related list on the contact
Click on the View response dropdown arrow
There are multiple workarounds to view Survey response data, other than using "View Survey Response" from the invitation link below
1)Survey builder's Analyze radio button tab
2)export the response CSV or create a custom report for viewing the responses.
3)click on "View All' under "Survey Invitations" first. And then open the Invitation you'd like to check.
Once this is opened, you may click on the "Related" tab to view the Responses.
Reported By (59)
Is it Fixed?
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