'Drop Pin' ClickToCreate action - different behaviour on Desktop vs Mobile version
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'Drop Pin' ClickToCreate action - different behaviour on Desktop vs Mobile version

Maps , Maps Mobile

Last updated 2021-06-17 ·Reference W-9478051 ·Reported By 0 users

In Review

Summary
When using the Drop a Pin feature to create a C2C Map Click record, if the C2C Name field is mapped to the record Name field, then on mobile devices the name of the record is auto-populated with a Street field value, but on the Desktop - it is auto-populated with the "Map Click” value.

Repro
Issue discovered in Maps v232.0

1. Open Maps
2. Right-click on the map and select Drop Pin > Create record
3. Select Object/RecordType and click Continue
4. Note how the record name is populated with 'Map Click'
5. Now open the Maps on Mobile (or 'Maps Mobile' tab on Desktop)
6. Long-hold specific location on the map and select Drop a Pin > Create Record
7. Select Object/RecordType and click Continue

Notice how that same record name field is populated with the Street name this time.

Workaround
Enter the record name manually

Reported By (0)

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