Salesforce Maps Advanced Visits are getting planned outside of Temporary Visit Window dates
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Salesforce Maps Advanced Visits are getting planned outside of Temporary Visit Window dates

Maps Advanced

Last updated 2021-05-26 ·Reference W-9207909 ·Reported By 0 users

Fixed

Summary
Salesforce Maps Advanced Visits are getting planned outside of Temporary Visit Window Dates (not overriding visit plan defaults)

Repro
Issue found in v2.36

1) Create Visit Plan with visit window fields configured. Limit the plan to just a few accounts / one account that you plan to test with
2) Select one test record and add a new visit window. Set default visit times to unavailable. Set temporary visit window for a one-week time frame with a few days availability.
3) Run the optimization and make sure that the week that was set for the temp visit windows is included.

Workaround
There are no workarounds at the moment

Updates
Resolved in off-platform API release on 5/25/21

Reported By (0)

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