Salesforce Maps Advanced Visits are getting planned outside of Temporary Visit Window dates
Last updated 2021-05-26 ·Reference W-9207909 ·Reported By 0 users
Salesforce Maps Advanced Visits are getting planned outside of Temporary Visit Window Dates (not overriding visit plan defaults)
Issue found in v2.36
1) Create Visit Plan with visit window fields configured. Limit the plan to just a few accounts / one account that you plan to test with
2) Select one test record and add a new visit window. Set default visit times to unavailable. Set temporary visit window for a one-week time frame with a few days availability.
3) Run the optimization and make sure that the week that was set for the temp visit windows is included.
There are no workarounds at the moment
Resolved in off-platform API release on 5/25/21
Reported By (0)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.