Unable to copy journey if the schedule start date is in the past
Trailblazer Community

Unable to copy journey if the schedule start date is in the past

Marketing Cloud Journey Builder

Last updated 2021-06-09 ·Reference W-7953562 ·Reported By 1 users

No Fix

Summary
User is unable to copy an existing running journey if the schedule start date is in the past.

Repro
1) Create a Journey with a Data Extension Entry Event.

2) Schedule the Journey to run in an hour with a reoccurring schedule that ends after 2 times.

3) After the schedule has run again try to copy the Journey.

4) You will receive the error below.

Workaround
1. Create a draft version of the journey you want to copy
2. Remove the Entry Source and Schedule
3. Copy the Journey
4. Delete the version if unneeded

If this is not successful then create a new Journey.

Reported By (1)

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