SMS Sends Through Journey Builder Are Not Honouring Blackout Window
Trailblazer Community

SMS Sends Through Journey Builder Are Not Honouring Blackout Window

Marketing Cloud Journey Builder , Marketing Cloud Mobile

Last updated 7 days ago ·Reference W-7832038 ·Reported By 3 users

In Review

Summary
SMS sends fired through a journey are not honoring the blackout window configured on the SMS activity. Specifically, if the send is scheduled within the blackout window, the SMS Activity is not checking if the send is within the blackout window which is causing the sends to go out.

Repro
1. Create a journey with an SMS activity.
2. Configure the SMS activity with a blackout window.
3. Activate the journey such that it starts during the blackout window, which will be considered the start time of the SMS send

Result: SMS sends go out

Workaround
N/A. Please wait for the bug fix.

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.