Marketing Cloud Connect aggregate link level details display incorrect link names when a link name (alias) is not provided
Trailblazer Community

Marketing Cloud Connect aggregate link level details display incorrect link names when a link name (alias) is not provided

Marketing Cloud Integrations

Last updated 18 days ago ·Reference W-7828946 ·Reported By 1 users

In Review

Summary
Aggregate link level details will have link names that show up incorrectly in Salesforce when an email is sent without a link alias (link name) provided for some links. Normally you would see the URL if no link alias is provided. In this case, where an alias is not used for more than one URL, you will see that the another URL in the email is being used as the link name.

Repro
1) In a Marketing Cloud account that is integrated with Salesforce, create links in the email and don't set an alias for a few links. Example <a href="URL" alias="">
2) Send that email via the integration so that tracking data is pushed to Salesforce and Aggregate Link Level Details are captured
3) Navigate to Salesforce and the Email Sends tab and click into that email send to view tracking information.
4) Under the "Aggregate Link Level Detail", the emails without an alias will get the incorrect Link URL as the Link Name.

Workaround
Set a link alias for all links.

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.