Uploading a file in Library results in “An error has occurred” or Content tab shows "No Content Found" for non admin users
Trailblazer Community

Known Issues · Fixed

Uploading a file in Library results in “An error has occurred” or Content tab shows "No Content Found" for non admin users

Content and Files

Last updated 2021-10-12 ·Reference W-7830622 ·Reported By 6 users

Fixed - Winter '21 Patch 7.0

Summary
Uploading a file in Library shows “An error has occurred” message for non-system administrators. Due to this error, the user is unable to upload a file into the Library.


These conditions occur when the following two conditions are met.

- Critical Update "Require Permission to View Record Names in Lookup Fields" is activated.

- "View All Lookup Record Names" perm is disabled for a non-system administrator.

Repro
In Classic:

1. Activate Require Permission to View Record Names in Lookup Fields from [Setup]|[Critical Update]

2. Clone Standard user profile [Setup]|[Manage Users]|[Profiles]

-Uncheck View View Setup and Configuration

-Uncheck View All Lookup Record Names

3. Create a ContentVersion record type and assign it as the default Content Version record type for the profile created at Step2.

[Setup][Salesforce Files][Record Types]

4. Create a new user with the cloned profile.

4. Log in as the created user.

5. Click the Library tab then click Contribute and choose any File.

6. Save or Publish Content page opens with an error message.

Workaround
Deactivate the critical update or enable the perm.

Reported By (6)

Maya Meruk takeshi ishimori Jonathan Mangrum Stefan Gribi Griffin Warburton Derek Rougeau

Is it Fixed?

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