Unable to see Campaign associated to JB Email Activity
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Unable to see Campaign associated to JB Email Activity

Marketing Cloud Journey Builder

Last updated 2021-10-12 ·Reference W-7755726 ·Reported By 2 users

Fixed in version Marketing Cloud Release October 2020

When reviewing an Email Activity in a Journey, the Delivery Options section will not display the Campaign(s) the Email is linked to.

This is just a UI problem, it does not impact the functionality of the Email linked to the Campaign.

- Create a Campaign in the Marketing Cloud
- Create an Email within Content Builder
- Link the Campaign to the Email

- Create a new Journey in Journey Builder
- Select to include the above Email in your Journey
- At this point, you can activate the Journey if you wish
- Review the Email Activity and expand the Delivery Options

Here you will see the Campaign associated, whether the Journey is active or not, but no Campaign will appear.

Edit the Email Activity and review the Campaign Association whilst Editing the Email.

Reported By (2)

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