Improve FTP Password Reminder Emails by also including ftp user email
Trailblazer Community

Improve FTP Password Reminder Emails by also including ftp user email

Marketing Cloud Automations

Last updated 2021-08-02 ·Reference W-8034306 ·Reported By 7 users

In Review

Summary
Currently when an FTP User's password is about to expire we send an email reminder to the email associated with the enterprise account. Many times this goes to unmonitored email or someone unfamiliar with the ftp user. So to improve the experience for customers we plan to include the email associated with the FTP user if an email has been provided.

Repro
N/A

Workaround
N/A

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