Import Results File Notification directing users to incorrect location | safehouse
Trailblazer Community

Import Results File Notification directing users to incorrect location | safehouse

Marketing Cloud Email Studio

Last updated 2021-07-30 ·Reference W-5839420 ·Reported By 1 users

In Review

Summary
Currently import results files indicate that the file produced has been placed on the SFTP associated to the account the import was initiated from. In situations where the account is setup with importsafehouse the results file only exists within the import safehouse.

Repro
1. Configure an account with the importsafehouse configuration
2. Import into an account with a file that produces validation errors
3. Note that the notification within the import is misleading as the file is not dropped on the Marketing Cloud SFTP.

Workaround
Support is able to provide a results file if necessary.

Reported By (1)

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