My Tracking | Unique Opens | Blank screen
Trailblazer Community

My Tracking | Unique Opens | Blank screen

Marketing Cloud Email Studio

Last updated 2021-10-28 ·Reference W-8043223 ·Reported By 0 users

No Fix

When searching for a subscriber in Tracking > Unique Opens (or any other field that loads a list of Subscriber Records) the screen goes to a blank workspace instead of retrieving the expected subscriber.

1. Navigate to Email Studio
2. Find a job with more than 50k opens recorded
3. Click unique opens

This information can be gathered via query activity or tracking extract.

Reported By (0)

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