Unable to set location or @ mention in Social Studio
Trailblazer Community

Unable to set location or @ mention in Social Studio

Marketing Cloud Social Studio

Last updated 18 days ago ·Reference W-8115093 ·Reported By 110 users

In Review

Summary
Users are currently unable to tag a location or @ mention in Social Studio Publish for Instagram or Facebook.

Repro
Log in to Social Studio
Go to a workspace
Click Publish
Click on the calendar
Click Facebook or Instagram
Try to add a location or @ mention and note you are not able to

Workaround
The workaround is to publish directly on Facebook or Instagram.

Reported By (110)

Cloudity Admin Kristen Layo Marjorie Allen Cezara Anton Patricia Weigle Mike Louth Tyler Kraft Jessica Hinostroza Kerstin Abgottspon Andy McKenna Zineb Lahbabi Samantha Wessel Kieran Simpson Anuj Kumar Pavanit Kaewkerd Tom Miller Jake Goodwin Libe A. Sojin Skaria Shannon Shields Henrique Oliveira Lexi Elgin Jenni Foster Youssef Kanso Sam Gleason María Granados Pierre Keutel Duane Childers Amy Evers Carolyn Kosheluk Pat Taverna John Michael Davis Catarina Nogueira Gracia Jiménez Ortega Robert Lopez Sean Yuille Gauravi Salvi Ashley Klotz Jackie Fitch Sonu Singh Emily Hinz Cheryl Jennison Daproza Sasha Rawana Siobhan Rafferty Candice Huguelet Tiffany Crea Rachel Boyle Shyr Ming Yang Dylan LeVine Christian Bürgi Loewe Chan Kristin Boreanaz Laís Tavares Madan kumar Sakilam Rena Yang Amadeo Aguado Almandoz Sonali Vishwakarma Priscilla Saram Alexandra Barnes Jessica Rostas Kyle Majerus Jocelyn Conrad Jessica Pierronnet Ot Oficina Técnica CRM Luke Ferris Whai Jing Jong Gunner Wilkison Gursaran Gill Kimberly Angel Michaela Grill Courtney Rogers Mickey Steppe Brad Haller Anton van Dijk Marshall Nicholson Luke Zammit Heather Johnston Samantha Khoury Enric Fabregas Tarres Autumn Shaikh Jennifer Czop Rachel Garza Sojin Skaria Tom Burman Peter Mollica Rianti Ly Alesia Dvorkina Ankita Maddheshiya Kayla Moreland Michael Brafford Stuart Jackson Alexis Dorr Vijayalakshmi Jujare Dylan VanBoxtel CSM Administrator Aaron Pratt Maria Marlene Pereira Sue Marryott Jesica Kearney Jessica Dippenaar Francesco Agusta Mark Irving Ellie Heasman Chelsea Fischerkeller Sabrina Medellin Christian Klundt Brandon Nieves Ian Jackson Flynn Hughes Kristin Ewing

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