Social Account Disconnect Emails being sent too frequently
Trailblazer Community

Social Account Disconnect Emails being sent too frequently

Marketing Cloud Social Studio

Last updated 12 days ago ·Reference W-7994351 ·Reported By 1 users

In Review

Summary
When a Twitter Social Account gets disconnected we send emails to the end users notifying them to reconnect. These emails get sent every 20-30 minutes.

Repro
1.) Change password for a Twitter account registered in Social Studio
2.) Account will disconnect
3.) Observe that emails are sent every 20-30 mins to reconnect the account.

Workaround
Reconnect the account

Reported By (1)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.