Standard Lead Conversion Modal does not appear in Communities
Trailblazer Community

Known Issues · Fixed

Standard Lead Conversion Modal does not appear in Communities

Communities

Last updated 2020-10-19 ·Reference W-8020340 ·Reported By 1 users

Fixed - Winter '21 Patch 4.0

Summary
Feature: Path Assistant, Action Override ("Convert" action, VF Override)

When "Convert" action is overridden with a Visualforce page for Lead entity, "Select/Change Converted Status" on Path Assistant doesn't open the standard "Convert" modal in communities. It only shows a picklist in a modal to update the status.

Repro
Create A Communitie
Enable and Setup Path Assistant.
Override the Convert action with a visualforce page override.

When you try to convert a lead in a community the standard modal will not open and instead you will get a modal to update the status of the lead.

Workaround
Since VF page override is not supported in communities, it is recommended that if you don't need it for LEX, then you should not override the "Convert" action with a VF page.

Reported By (1)

Chris Jackson

Is it Fixed?

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