Email Template update results in adding the change instead of updating change in the email
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Email Template update results in adding the change instead of updating change in the email

Marketing Cloud Email Studio

Last updated 10 days ago ·Reference W-7981761 ·Reported By 1 users

No Fix

Summary
After updating an Email Template used by a Template-Based Email and then updating said Template-Based Email, instead of updating the email with the update made in the template, we are adding the update to the bottom of the email as a table within the content area instead of replacing it.

Repro
1. Create an Email Template.

2. Create a Template-Based Email using the template created in step 1.

3. Update the template created in step 1.

4. Edit properties for the Template-Based Email, click the Update Email Now link.

5. View Content, switch to Code View. The update is added as a table in the content block.

Workaround
Create a new email when updating a template in this way.

Reported By (1)

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