Popped out utility items close when Files are downloaded
Trailblazer Community

Popped out utility items close when Files are downloaded

Marketing Cloud Social Studio

Last updated 7 days ago ·Reference W-11047323 ·Reported By 5 users

Scheduled - Winter '23

Summary
When in a social post comment, popped out utilities (History tab) closes when a file attachment is downloaded

Repro
- In Chrome, access a social case in Social Customer Service with an image
- Ensure the History tab is popped out
- Download the image
- Observe the History tab closes

Workaround
- Use Firefox as your browser, as the functionality works as expected in that browser

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