Work Forward To A Friend breaks forwarding with apostrophe in subject line
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Work Forward To A Friend breaks forwarding with apostrophe in subject line

Marketing Cloud Email Studio

Last updated 2022-03-04 ·Reference W-10791994 ·Reported By 0 users

In Review

Summary
When an email is sent out that contains an apostrophe in a subject line it will cause the forward to a friend link to receive an error upon submission.

Repro
1. create an email that has an apostrophe in the subject line (')
2. Send the email
3. Attempt to use the FTAF link to forward the email
4. Receive the message "Sorry, an error has occurred please close your browser and try again."

Workaround
Use alternative phrasing when possible if utilizing forward to a friend email that avoids using an apostrophe.

Reported By (0)

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