Tracking Details excel spreadsheet extract blank after 2021-12-31
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Tracking Details excel spreadsheet extract blank after 2021-12-31

Marketing Cloud Email Studio , Marketing Cloud Reporting

Last updated Yesterday ·Reference W-10418233 ·Reported By 15 users

In Review

Summary
In Email Studio tracking, attempting to export an Excel Spreadsheet for a JobID sent after 12/31/21, the resulting file will be blank.

Repro
In Email Studio Tracking click into a specific JobID sent after 12/31/21 and attempt to export the resulting tracking as an Excel file. The resulting file will be blank.

Workaround
Querying the Data Views for tracking (https://help.salesforce.com/s/articleView?id=sf.mc_as_data_views.htm&type=5) and tracking extracts will contain this data.

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