Contact Builder Engagement tab does not support multi-byte characters for email name
Last updated 2021-04-01 ·Reference W-6074880 ·Reported By 4 users
The Contact Builder Engagement tab within All Contacts does not support multi-byte characters for email name and will display question marks instead of the actual character(s).
- Create an email with multi-byte characters in the email name
- Send the email to a Contact
- Go to Contact Builder > All Contacts
- Search for the Contact sent this email
- View the Engagement tab
- Notice the multi-byte characters are displayed as question marks
- View the email name in Content Builder
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