Behavioral Triggers - Incorrect quantities when cart contains multiple variants of one product code.
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Behavioral Triggers - Incorrect quantities when cart contains multiple variants of one product code.

Marketing Cloud Einstein/Predictive

Last updated 15 days ago ·Reference W-8294053 ·Reported By 1 users

In Review

Summary
When a customer has multiple variants of a single product code, the quantity is inflated

Repro
Subscriber adds multiple items to the account with the same product code but different sku_ids.

The system will then SUM the product code for return quantity as opposed to summing by sku_id

Workaround
None

Reported By (1)

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