Information icon shows "Overdue Task" incorrectly for Future Tasks
Trailblazer Community

Known Issues · Fixed

Information icon shows "Overdue Task" incorrectly for Future Tasks

Activities , User Interface , Lightning , Listviews , Summer 22

Last updated Today ·Reference W-11336142 ·Reported By 33 users

Fixed - Summer '22 Patch 11.0

Summary
On the Task List View the information icon (i) or "Overdue Task" is showing on the Task records that are not overdue.

Repro
1. Login to Salesforce org

2. Go to Task Object > Choose "Open Task" List View

3. You will notice that for the Non-Overdue task there is an information icon (i) besides the due date

4. Click the "Due Date" Column and make ascending and descending

5. You will notice that the Information Icon (i) disappears and appears on the non-overdue task.

6. If a red over due task is above on all records, all tasks below will also have Information Icon (i).

7. If future task is below on all records, all of the above record will no longer have Information Icon (i).

Workaround
None

Updates
This issue has been found to still be occurring under certain conditions for both Task List Views and Global Search results for Tasks. A new Known Issue (see link below) has been created for monitoring/tracking purposes.

Known Issue: "Tasks with future due dates incorrectly display as overdue on Global Search results & Task List Views"
https://trailblazer.salesforce.com/issues_view?id=a1p4V000001cUF4QAM

Reported By (33)

Megan Hummell 菜摘 齋藤 Anne Winter-Schwarz Mariya Ivanova Veronika Capskaja Steen Jenna Taylor Ryan Sloan Kaustubh Redji Aya Ohno Dessy Prasad 弓弦 桑波田 Elements Support Destiny Serna Richard PRD Liu Jennifer Young Mitch Aten Sue Kiffney Marla McLeod Chris Yaros Kyle Johnson Brandon Veiga Nehi Pathak Steve K Nadine Szlapa Neal Talamas Stifel Admin Markus Baur Carlos Gonzalez Marcello Wright Luke Amos Cynthia Hillenburg Jeanne Wallenstein Kate DiMeco

Is it Fixed?

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