Duplicate Facebook comments appearing in Engage and Analyze
Last updated 2021-07-29 ·Reference W-9320486 ·Reported By 1 users
In some cases, duplicate Facebook comments are being returned in Social Studio when the parent post is an Unpublished (Dark) post.
- Log into Social Studio and access Engage
- Create a Column for a Facebook Managed Social Account which has recent Unpublished posts
- See that some comments may be duplicated
Filtering the Engage Column by the media type "Unpublished Posts" will return only the Unpublished version of the comment.
Reported By (1)
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