SMS consent, OptOut keyword failure.
Last updated 2020-12-02 ·Reference W-8253301 ·Reported By 0 users
Consent, opt-out keywords stopped working for channels created prior to 224.
1- Send a message into a channel that was previously created.
2- Send a key word (STOP, Stop, unsubscribe) to Optout.
3- Note the MEU is not Opted out.
To restore Opt Out functionality, the MsgChannelLanguageKeyword table needs to have OptOutFields updated. A method from UpdateMessagingChannelConsentReleaseTask was added to the save hook for channel so that if there are no opt-out keywords it will repopulate them, so a quick solution is to edit and save an impacted channel.
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Is it Fixed?
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