When both the child and the Enterprise parent implement the same SAP configuration, SSL displays inaccurate information in the child BU.
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When both the child and the Enterprise parent implement the same SAP configuration, SSL displays inaccurate information in the child BU.

Marketing Cloud Admin

Last updated 2022-05-12 ·Reference W-11027826 ·Reported By 0 users

In Review

Summary
A subset of customers are getting conflicting subdomain information in Parent BU and Child BU due to this known bug, although both the child and enterprise business units have same SAP setup. As per the product design both should display the same information.

Repro
When both Child and Enterprise Parent use the same SAP configuration

Login to Marketing Cloud
Go to Setup
Security Settings
Domain SSL Certificates

Repeat the steps in both Child and Enterprise parent to verify if they reflect incorrect details.

Workaround
At the moment, there are none.

Reported By (0)

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