Package manager is erroring while Packaging the large journeys and automations
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Package manager is erroring while Packaging the large journeys and automations

Marketing Cloud Package Manager

Last updated 2022-05-06 ·Reference W-10950046 ·Reported By 1 users

In Review

Summary
We are aware of an issue where a subset of customers may face an issue with the Package manager while trying to package large Journeys, Automations, and Attribute groups. The Packages which take more than 5 minutes to package may fail to be packaged.

Repro
> Go to Package Manager
> Try to Package multiple items with large objects
> Packing which takes more than 5 minutes will fail

The above may not be the exact steps to reproduce as the error only occur if the packaged components are bulky.

Workaround
With fewer items, it may be able to complete in a smaller amount of time. Until we get a fix put in place there may not be another workaround aside from un-configuring steps in the journey or removing time-consuming entities like attribute groups.

Reported By (1)

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