Cannot schedule exports from Pivot Table in Datorama/Marketing Cloud Reports
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Cannot schedule exports from Pivot Table in Datorama/Marketing Cloud Reports

Marketing Cloud Reports

Last updated 2022-05-25 ·Reference W-10905726 ·Reported By 7 users

Fixed

Summary
In a Datorama Pivot Table, it is currently not possible to schedule exports. Doing so results in either "you are trying to access a deleted entity" or "not an eligible entity for your account" errors.

Repro
In a pivot table, click the "Export" button to the right of the Settings button. In the dropdown, select one of the format options under Schedule Export. An error will result and you will be kicked back to the Dashboards tab.

Workaround
You can go directly to the Reports tab and configure a report for the desired pivot table manually. This can be done by creating a new report, choosing Pivot Table as the export format, and then selecting the desired pivot table under the "Configuration" section.

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