All mobile activity is classified under "Tablet" in Marketing Cloud Reports
Last updated 4 days ago ·Reference W-10796892 ·Reported By 5 users
In Marketing Cloud Reports, all non-desktop activities such as Opens and Unsubscribes are currently classified under "Tablet" in the Email Device Type field. This includes both mobile (phone) and tablet device types.
This behavior can be reproduced in pivot tables, reports, and dashboards by querying the Email Device Type field.
Tablet and Mobile devices can be distinguished by using the Email Device Name field.
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