Attempting to enable the HTTPS Redirect toggle under the Domain SSL Certificate UI may return the error "Cannot connect to server, please retry."
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Attempting to enable the HTTPS Redirect toggle under the Domain SSL Certificate UI may return the error "Cannot connect to server, please retry."

Marketing Cloud Email Studio , Marketing Cloud Admin

Last updated 2021-11-23 ·Reference W-10126396 ·Reported By 0 users

In Review

Summary
When setting HTTPS Redirect on older secured domains, whose certificates were not provisioned through the self-service UI, the error "Cannot connect to server, please retry" may appear.

The browser console log may show a "400 Bad Request" status on the PATCH request associated with the change, and within the response payload: "Procedure or function 'JobMaster_AddJob' expects parameter '@CustomerEmail', which was not supplied."

Repro
Under Setup > Domain SSL Certificates, attempt to toggle the HTTPS Redirect switch.

Workaround
Open a support case. Missing data required by the self-service UI will be manually added to your domain data.

Reported By (0)

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