Unable to share Tableau CRM app if any of the previously added users become inactive
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Known Issues · In Review

Unable to share Tableau CRM app if any of the previously added users become inactive

Einstein Analytics - Apps , Einstein Analytics - Templated Apps

Last updated 2022-05-10 ·Reference W-10098660 ·Reported By 1 users

In Review

Summary
Unable to share Tableau CRM app if any of the previously added users become inactive

Repro
> Login to any org which has Tableau CRM enabled
> Go to Analytics Studio and share any Tableau CRM app with the user(Lets say 'User A')
> Now go to Setup -> Users and make 'User A' an inactive user (edit the user record and uncheck 'Active')
> Go back to Studio and try to share same Tableau CRM with another user (e.g. User B) and notice the issue.

Expected: You should be able to change the sharing settings, add new users, remove users, etc.

Actual: Saving the new sharing rules fail (i.e. unable to add new user)

Workaround
Clearing browser cache should resolve this issue.

Reported By (1)

Ruud Dirksen

Is it Fixed?

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