ClaimRow AMPScript function can negatively impact sending performance
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ClaimRow AMPScript function can negatively impact sending performance

Marketing Cloud Email Studio , Marketing Cloud Sending

Last updated Yesterday ·Reference W-10113510 ·Reported By 1 users

No Fix

Summary
Email sending performance can be negatively impacted by utilization of the ClaimRow AMPScript function. When using this function, email sending may occur more slowly and errors with the email job may occur. In the event enough errors occur, the job may be placed into a stopped status.

This issue is more likely to occur in email jobs using the ClaimRow function multiple times, or when multiple email jobs using the ClaimRow function are sending simultaneously.

Repro
- Create email content using the ClaimRow AMPScript function one or multiple times.
- Deploy email(s) using this content to subscribers.
- Sending job performs slower than usual, and errors may occur for the job.

Workaround
Limit use of the ClaimRow function to the minimum required for your use case/sending needs. As well as, ensure as few jobs as possible using this function are sending simultaneously.

Reported By (1)

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