Automate not reflecting updated managed social account name
Trailblazer Community

Automate not reflecting updated managed social account name

Marketing Cloud Social Studio

Last updated 2021-10-28 ·Reference W-3770949 ·Reported By 0 users

In Review

Summary
When a managed social account is re-named, the updated name does not reflect in Social Studio Automate

Repro
1. Register a managed social account in Social Studio
2. On the native social network, update the handle
3. In Social Studio, reauthorize the account.
4. Log into Automate
5. Create new Data Source
6. In the list of Managed Accounts, search for the newly named account; it will not appear. If you search for the old name, it will appear.

Workaround
N/A

Reported By (0)

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