GIFS duplicated as part of comment/reply
Trailblazer Community

GIFS duplicated as part of comment/reply

Marketing Cloud Social Studio

Last updated 2021-09-15 ·Reference W-9755573 ·Reported By 2 users

In Review

Summary
When responding to a post in Engage an uploading a GIF as part of the response, the image is duplicated, causing the customer to need to delete one of the images in order to post.

Repro
- Login to Engage, find a post to respond to
- Upload a GIF to be part of the reply
- Image will upload and be duplicated.

Workaround
- Delete the duplicated GIF before sending the response

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