Social Studio Publish Calendar - Unable to Reset All Filters
Trailblazer Community

Social Studio Publish Calendar - Unable to Reset All Filters

Marketing Cloud Social Studio

Last updated 2021-01-26 ·Reference W-8459922 ·Reported By 0 users

No Fix

Summary
Clicking "Reset All" on filters that were applied to the Calendar in Social Studio Publish does not actually reset the filters when users login through Marketing Cloud before clicking on the Social Studio tab.

Repro
Login into Marketing cloud via URL https://mc.exacttarget.com/

Click on Social Studio

Once you are logged into Social Studio, click on Publish

Under status, enable any one of the Calendar filters, such as Scheduled

Now click on "Reset All"

Navigate to Engage

Navigate back to Publish

You will notice the filters are still applied.

Workaround
Login directly to Social Studio at https://socialstudio.radian6.com/login and the "reset all" will apply.

Reported By (0)

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