Social Studio Publish Calendar - Unable to Reset All Filters
Last updated 2021-01-26 ·Reference W-8459922 ·Reported By 0 users
Clicking "Reset All" on filters that were applied to the Calendar in Social Studio Publish does not actually reset the filters when users login through Marketing Cloud before clicking on the Social Studio tab.
Login into Marketing cloud via URL https://mc.exacttarget.com/
Click on Social Studio
Once you are logged into Social Studio, click on Publish
Under status, enable any one of the Calendar filters, such as Scheduled
Now click on "Reset All"
Navigate to Engage
Navigate back to Publish
You will notice the filters are still applied.
Login directly to Social Studio at https://socialstudio.radian6.com/login and the "reset all" will apply.
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