Einstein Engagement Scoring | casing consistency in email
Last updated 2020-12-09 ·Reference W-7913867 ·Reported By 0 users
Currently casing within Einstein Engagement scoring is not always the same for scores for the same email address.
After scores are generated, see that some emails are uppercase and some are lowercase.
Potentially modifying casing through SQL lower() function, however impact should be aesthetic only in nature unless a casing sensitive solution exists.
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