Account update fails due to Custom Metadata lock
Trailblazer Community

Known Issues · In Review

Account update fails due to Custom Metadata lock

API , Metadata

Last updated 8 days ago ·Reference W-7581314 ·Reported By 23 users

In Review

Summary
When there is a burst of REST API calls trying to insert Account and when debug trace is ON for Validation rules, following error can be seen resulting in failure.

Invalid (common.exception.SfdcSqlException: ORA-30006: resource busy; acquire with WAIT timeout expired
ORA-06512: at "DOC.CCUSTOMMETADATA", line 71
ORA-06512: at "DOC.CCUSTOMMETADATA", line 633
ORA-06512: at line 1

{call cCustomMetadata.load_custmds(?,?,?,?,?,?)})

Repro
1. Create a custom picklist field SLA on Account object with values Gold, Silver, Platinum, Bronze.
2. Create a validation rule on Account with formula TEXT(SLA__c) == $CustomMetadata.SLA_Type__mdt.Gold.Name__c
3. Create Custom Metadata type with Name field. Add Metadata records with different values (One of them Gold).
4. Enable debug logs for the user for Validation Rules
5. Make REST API calls to update Account record that invokes this validation rules

Actual Result:
Invalid (common.exception.SfdcSqlException: ORA-30006: resource busy; acquire with WAIT timeout expired
ORA-06512: at "DOC.CCUSTOMMETADATA", line 71
ORA-06512: at "DOC.CCUSTOMMETADATA", line 633
ORA-06512: at line 1

{call cCustomMetadata.load_custmds(?,?,?,?,?,?)})

Expected Results : Update should be successful


Note: this issue can be noticed also during deployments.

Workaround
Disable Debug logs for Validation Rules.

Reported By (23)

Tzhe'ela Trooper Kurt Fairfield Liangliang Zhu Carsten Hennig Albrecht Schmidt Torsten Rost Felix Kannengießer Asim Imam Maarten Devos Chris Kuhlman GEMA SANTIAGO CAREAGA Sean Normoyle Katie Chimileski Srishti Goyal Pietro Delfrati Doug Lecher Mario Butler-Del Rio Andy Laudick Vivek Anandan Tony Federer Christopher Grant Thomas Bommes Karthik Chakrapani

Is it Fixed?

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