Unable to select an EmailMessage record as an input in debug mode in flow
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Unable to select an EmailMessage record as an input in debug mode in flow

Flow

Last updated Yesterday ·Reference W-7870013 ·Reported By 489 users

In Review

Summary
Flow Debug InputModal does not find records of type EmailMessage

Repro
1. Create a Contact and get the contact id

2. Enable Enhanced Emails or Email-to-Case

3. Send an email via Apex Messaging.SingleEmailMessage.
Create the class below and run SendEmail.sendEmail() via Developer Console anonymous email.

public class SendEmail {
public static void sendEmail() {
Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
mail.toAddresses = new String[] { '003xx000004WhY4' };
mail.setSenderDisplayName('Salesforce Support');
mail.setSubject('New Case Created : ' + 'W-7786951');
mail.setBccSender(false);
mail.setUseSignature(false);
mail.setPlainTextBody('Your Case: ' + 'case.Id' +' has been created.');
mail.setHtmlBody('Your case:<b> ' + 'case.Id' +' </b>has been created.<p>'+
'To view your case <a href=https://yourInstance.salesforce.com/'+case.Id+'>click here.</a>');
Messaging.sendEmail(new Messaging.SingleEmailMessage[] { mail });
}
}

This adds a record to the EmailMessage.

4. Create an auto launched flow with a record type input variable (EmailMessage) and click Debug

Actual: The debug input dialog includes an EmailMessage lookup field that finds the email message records but is unable to select the record.
Expected: When a text from the case subject is entered into the search field, matching EmailMessage records should be populated in the input field drop-down list box.

Workaround
N/A

Reported By (489)

Paulo Bertucci Krzysztof Płomiński Arne Casteleyn Matej Mercina Rasmus Randeris Andersen Tom Bergman Constance CHARPENTIER Lindsey Giles Xuanru Zhou Maik Künnemann Arkadiusz Kucmann Andrew Russo Amanda Garton Shaina Drew Sean Sheil Gabor Nemeth Logesh M Brittany Campos Roberto Drumond Da Silva Priyanka Bolisetty Tanmay Singh Melanie Greene Zain Babur Lorraine So Cliff Lindberg Kathryn Pidek Barbara Albers Nord Anderson Christy McMillan Sjur Mathisen Matt Mursten Brian Karcinski jaedon rineer Claire David John Floria David Simpson Matt Knutson Shane Jensen Nicola Mitcham Vita Kozlova Yvonne Wanjiru Julia Brunett Anwer Jan Linda Torres Lisa Eason Kathryn Mallow Michelle Mantel Martin Müller Kathy Livingston Samantha Rifkin Salvador Vidal Ferragud Rana Hamidova Katrina Toral Denise Marie Narcida Daniel Schell Anna Matoga Khabat Karimi Urban Christen Timo Pouw Will Minnis Felipe Couto Marcius Tiberius Soare Falcão Prashant Kumbhar Elena King Bryan Yick Thomas Figueroa Irina Ivanova Laurent Petitguyot Remy Lewis Bailey Rudd Rob Simpson Billy Jacobs Brett Bouthilette Neil Mitchell-Goodson Martha Guillen Chris Radzinski Thomas Paschkowski Lynette Staunton Madeleine Coutanceau RENATA BALTAR David Holroyd Erem Örs Jeff Gallacher Sergei Kniazhentcev Lesley Hays Elaine Lau Aykut Toprak Sarra Braham Rémi CORRENSON Christoph Bernauer Paul Harrison Anne Gaudin Bryn Scott April Costner Sasidharan A Alex Brady Matthew Port Todor Penchev Michael Brown Sameer Sheikh Wendy Farzan ATUL AMRITANSHU Mark Chiasson Lorenz Seminiano Manisha Aggarwal Christopher Baker Fred Tchang AJAYA ABBURI Brad Endres Asish Sasi Bob Holbrooks Bahubali Vijayakeerthi Stella Pearson Ole-kristian Kleivan Skjong Tamas Gabriel Venkatanarendra Devaki Gustavo Otto Devendra Sasanka Mouli Villa Hitesh Kumar Caleb Zautner Nallamilli Siva Padma Neela Kelly Kopish Magda Tyrakowska Henning Frettem Will South Hendrik Tanujaya Mindy Tillman Matthew Main Miloš Macura Louis-Philippe Robillard Maria Andrus Greg Stone Lalitha Varanasi H K Daniel Wretman Leon Wouterse Agnes Böttcher Lisa Holmes Magdalena Hryniewiecka Ignacio Jiménez Quinten Hennekam Marcin Rozycki Savva G. Niko Kokkila Kushal Basu Nicholas McGettigan Aishwarya Rayipati Maria Beatriz Pereira Gonçalves Boris Gichev Kristina Dillon Andrew Dodge Anima Mehendale Max Winter Robb Allen Didier HUGUET Brandon Sherman Durham Barnes Kunal Patel George Weilenmann Bryce Fathauer Louise O'Brien Cyril Lim Bi Chen James Siddel-Whipp Cheryl Fernandes Samantha Souter Henrique Cabral Violeta Torres Alex Nagus Matt Stone Lucas Peterson Niels Dercksen Hailey Leon Yannick LePauvre Pedro Martire Tyler Shobe Lorenzo Lima Shaya Silvers Yosef Eidensohn Kyler Snell Caramie McCollum Jonathan Turner Andy Plumridge Surabhi Gupta Jay Mehta Unnikrishnan P Valentine Mollereau Kyle Ferguson Gary Woodhouse Panos Ekatos Laura Sandman Miranda Fonteijn Jesper Hägglund Henriette Schönleber Ishan Chawla Savita Betgar Kemi Le David Jurado Devin Pitts-Rogers Nate O'Connor Katrina Sherwani Hoc Ngo Benjamin Huang Sebastian Wolske Kipp Elkington Daniel Rodriguez Gabriel Thomaidis Danny Gelfenbaum Leopoldo Sanchez Edwin Garcia Thibault Enfiedjian Alex Lott Tijs De Belie Joward 🦸‍♂️ Castillo 🌩 Bastien Fournier-Peyresblanques Karl Schumacher Magdalena Hryniewiecka Nigel Dendy Gaurav Gaware Lachlan Ainsley Chen Scott Shapiro Mary Tagler Lori Manley Sunil Mathew Edwin Garcia JEAN MICHEL CHEVAL Robert Haller Raz Lev Sarah Crane Newman John Radcliffe Edgar Dalupan Gabriele Viganò Admin Onivation Alexander Johnson Creativemass Support Erika Vivienne Matthew Schuett Peggy McCafferty Chris Rabideau Aleina Domondon Alexander Wechsler Mae Kindler Diego Cruz Clara Gaunt Naveenkumar A Abner Carvalho Almeida David Hillis Péter Szénásy Darcie Laur Carlos Mario Jiménez Barrantes Anastasiya Alekseeva Waqas Usman Faina Biche-ool Martin Bratfisch Soraya Salehian Ján Hudec Hamid Karmal Aaqib Niaz menachem cohen Tamal Chakraborti Ben Smart Virgilio Senra Andrew Kuharich Administrador S4G Naveen Kumar Stefan Jacobi Marisa Lioi Jonelle Lobegeier Rudi Khoury Jeff Kranz Angel Ramos Toni Mercer Stephanie Sinovassin Clément CHEBROU de LESPINATS Floris van Groesen Fiona Gilhooly Amy Meyrick Lorander Saggu Loran Saggu Rodrigo Castro Rangel Richardson Handjaja Cory Ciccone Kyle Morgan Davis Johnson Michael Rogers Emanuele Amato Abinaya MS Jess Walters François-Pierre Perron Michael Klein David Gonzalez Pitter Nicolas Martinez Jr Aleksandra Osińska Erin Gilbert Jérôme Pijpers System Admin MM Nishitha Adem Ann Droppers Gaetan LANDRION Pedro Ortiz Samuel Krahn Lori Rudderham William Chu Paul Harrison Megan Hummell Dhruv Patel Sjaak Hoogstraaten Nephi Printy Exah Exah Brett Ashworth Damian Babbage Caitlin Fernandez Dale Winchester Nord Anderson Hima Bindu Vajjiparti Khurram Iqbal Dylan Main David Olah Ray Wilkett Lauren Miedema Vanessa Vitor Frigeri Fernandes System Admin Ryan Mente Tabetha K. Vilhelm Birgir Brigaudit pawan patel Alejandra Quesada Fredrik Stenfors Nicholas Getta Empaua Admin Ryan Wummel Dominik Bieringer Marc Henry-wright Jenna Ricci Ray Rudd Adminstrador Informática Carly Caraway Aaron Clark Roger Henze Victor Juliani Mario Habermann Tinashe Muchecheterwa Max Giesbert Emerson Baseleres Magdalena Tyrakowska Alexey Starodubtsev Fadi Elkhoury Stephany Kalvaitis Greg Maloney Shwetha Telkar Sasha Gordon Pascal Dörflinger Jessica Specht Jessica Lawson Helder Neves Sharon Scoble Sam Scott Trevor Crow Gayatri Pawde Zajac Kacper Vadim Brazevich Kaitlyn Halfpap Zac Broussard Sangharsh Khaire Atte Alanen Iago Ramises Ferreira Gomes Sara Bohne Kimberly Oakes Deepu Ginde Trey Hoffman John Treglia Nicole Constanzo Matt Zimitsch Rebecca Weyers Soporte Santander Alexandra Dayes Elisa Benetti Thomas Wegener Tom Lemirand Shelley Reaves Rachel Schnapp Shelby Nielsen Yann Thomas Saman Siddiqui Juan Diego Gil Sanjuan Kurtis Teel Andreas Stöber-Friedrich Marie-Louise de Groot Magnus Unstad Carol Marcum Dominik Hennings Luigi Fumagalli Pedro Freire HIMT Administator Arthur King Harleigh Shepherd Cem YESIL Kai Addae Georg Wenk Irina Clington Nick de Greef Felipe Santa Ana Kristina Lukenskienė Renato Oliveira Brian Wickham Tom Calcagni Eric Wismer Michael White Umer farooq Anthony Menjivar Nathan Haase Yazhou Liu Matus Vizner Vikas Bahuguna Jason Coorsh Benjamin Odjoade David Alevy Svava Hildur Bjarnadóttir James McVicar Brandon Jefferson Daniel Dobrovolny Guillaume Lamothe Racine Vandana Mahajan Cody Rose Jean-Paul Neveu Tyler Garman Mayara Silva Brandon Scott Stephen Yamada Amit Zahavi Jonathan Lauridsen Danielle Horbyk Lily Stokoe Thomas Malone System Admin (M&S) Brian Shor Ryan Turner Jack Michel Hannah Wilshire Matt Bostrom Tom Chapman Hanna Bergsma C D Samuel Phifer Shira Freed Cate Hackett Sean Hagan Matt Reinkemeyer Jeff Rader Jonathan Daniels Karl Tschanz Austin Lawler Michael Steffe Omar Villasmil Christopher Van Dusen Whisnu Wardhana Hans Nieuwenhuis Julian Kalbermatten Gregory Plog Derik Hasvold Godoy N Jennifer Pirrone Berkeli Halmyradov Alexandre Valério Stefan Schellings Doug Creighton Erik Reiken Ronny Blom Dick Nieuwenhuis Aman Jain Volodymyr Antoniuk Matthew White John Deregla Kicksaw Consulting Jennifer Otremba Tim Otremba Kevin Hughes-Jones Daniela Segura Godert Cohen Kris McKee Magdalena Stojanoska El Mehdi Touimi Benjelloun Rupert Barrow Marianne Taylor Brian Good Aden Ashir Andrew Hainsworth Pankaj Gupta

Is it Fixed?

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