Analyze - "Published Engagement Trend" and "Published Posts by Engagement" cards failing with Error
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Analyze - "Published Engagement Trend" and "Published Posts by Engagement" cards failing with Error

Marketing Cloud Social Studio

Last updated 2022-05-20 ·Reference W-9681784 ·Reported By 9 users

In Review

Summary
"Published Engagement Trend" and "Published Posts by Engagement" cards can show the error "Failed to load data" in the case that the specified date range was wide. This error may occur when the amount of data to be handled is too large.

Repro
Go to "Analyze" dashboard and you may see the error "Failed to load data".

Workaround
Attempt to load smaller date ranges.

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