Social Studio Mobile app is not triggering push notifications
Trailblazer Community

Social Studio Mobile app is not triggering push notifications

Marketing Cloud Social Studio

Last updated 2022-02-18 ·Reference W-9974540 ·Reported By 4 users

Fixed

Summary
Currently mobile devices are not receiving push notifications and no red badge notification on the app icon to appear.

Repro
- On the Social Studio mobile app, attempt to generate a report (or something else that creates notifications)
- Once the report is finished generating, a notification should appear on the device, and the app icon should get a red badge icon (that typically shows the number of pending notifications)
- No notifications are sent to the device, and no red badge icon is displayed on the app icon.

Workaround
No workaround is available at the moment

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