"Honor source and publication list level opt outs" Option doesn't work properly for the transactional send
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"Honor source and publication list level opt outs" Option doesn't work properly for the transactional send

Marketing Cloud Email Studio

Last updated 2022-04-27 ·Reference W-9660416 ·Reported By 3 users

In Review

Summary
If we try to make a transactional send to a unsub subscriber using a send classification with the option "Honor source and publication list level opt outs", that subscriber will still be sent to.

Repro
- Prepare subscribers with unsubscribe status.
- Create a new email and select a transactional send classification with the option "Honor source and publication list level opt outs".
- Send emails to the unsubscribed subscribers.
- You can see the emails will be sent to these subscribers not respecting the send classification settings.

Workaround
n/a, (use suppression lists)

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